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Boosting Business Through Internal Communication Tech

While many companies tend to focus on their external communication, internal communication amongst staff and between different departments is just as important, if not more so. How your company runs internally ultimately determines how good of a service you provide to your clients and customers, which in turn impacts the success of your overall business. 

And when it comes to boosting internal communications, the right tools are key. If your company is still relying on outdated methods of communication, you may find yourself falling behind. But by adopting new technologies, you can improve internal operations and the growth and success of your company.

Source: peoplematters.in

What is Internal Communication?

Before jumping into the benefits of internal communication and why it’s important, it’s helpful to understand what internal communication is and how it works.

As the name suggests, internal communication is essentially the sharing of information between internal staff, teams, and departments. And the purpose of internal communication is to ensure there is an effective and efficient flow of information between everyone that needs to be in the know so everyone stays informed and there is no miscommunication.

This can include communication of various types, such as:

●      Management: Communication between managers, supervisors, team leads, and executives to discuss strategies, high-priority information, and other general communications

●      Team: Communications between colleagues that are on the same team and working on the same project. Or communications between different teams that are working together to get something done

●      Face-to-face: Communication between individuals, such as briefing someone on a task or project

●      Peer: Informal communications between colleagues

●      Digital: Communications over the internet, email, messaging, video and telephone calls, and even social media

Overall, the communication types above can occur verbally in person, using paper, or electronically. And as most things are going digital today, the best way to improve these communications and optimize your operations is to use internal communication technologies.

Source: myhubintranet.com

The Importance of Internal Communication Tech

Without an effective internal communication strategy that makes use of the latest tools and technologies, your company may fail to keep up with the demands of today’s fast-paced, digital world. Customers and clients have higher expectations today, as do employees. So to meet those demands, you have to optimize your internal operations to ensure everything is running as efficiently as possible.

There are numerous benefits to implementing the latest tech and improving internal communications, including:

  • Boosting employee engagement and the overall employee experience
  • Increasing productivity
  • Optimizing workflows
  • Creating more information and data transparency
  • Improving trust between colleagues, managers, and teams
  • Mitigating risks
  • Avoiding conflicts and misunderstandings
  • Improving the sharing of goals, tasks, and objectives
  • Helping with the implementation of new policies
  • Improving insight
  • Promoting collaboration
  • Improving reliability

Additionally, improving your internal communications using tech can also help your company avoid serious legal issues. When communication is lacking, there are a number of things that can go wrong. But the worst is when poor communication leads to a critical error that creates a legal problem, such as accidentally sharing sensitive information with the wrong person.

With internal communication tech, however, there is more security, and you can more easily track who is communicating and what information they are sharing. For example, if you are discussing sensitive client data, there are certain communications tools that you can use to protect that information to make sure it doesn’t get leaked or shared with the wrong person.

Source: appkode.com

Best Practices For Updating Your Internal Communication Strategy

Before you start rolling out a new internal communication strategy and investing in new technologies, it’s important to have a plan and make some preparations to ensure your new strategy sticks and will be a success.

This should include:

●      Analyzing your current situation to identify what is working and what needs improving

●      Defining and setting realistic goals, objectives, and timelines

●      Identifying the specific communication needs of teams and departments

●      Researching the various tools available to decide which ones will work best for your needs

With any new digital transformation or adoption of new technologies, is also incredibly important to get your employees on board. As your staff will be the ones using these tools and technologies the most, it’s crucial to prepare them for the changes that are being made and ensure they are comfortable with using the new tech.

The best way to get your employees on board and ensure a successful transition is to meet with them to discuss the vision and your plan, demonstrate strong leadership to guide them through, and offer training and give them time to become acquainted with the new tools and how to use them.

Source: clintechresearch.com

The Latest Tech and Tools That Can Boost Your Company’s Internal Communications

With the latest advancements in technology, there are numerous tools and applications available to companies that can be used to improve internal communications. Artificial intelligence (AI), for example, is making business technologies overall much smarter and more efficient. And so many tools and applications today use some level of AI or machine learning to allow businesses to run as optimally as possible, including communications tools.

Below are some of the best and latest internal communication tools available:

Multi-Channel Intranets

An intranet is an internal communicator’s best friend. It is a centralized channel or software that is specifically designed for internal communications where employees can easily and safely share and access information.

Internal Newsletters

Company-wide newsletters sent out on a regular basis are an excellent way to keep everyone in the know and up-to-date on the latest happenings, such as projects, policies, changes, updates, and any other important information. You can even make specialized newsletters just for certain teams or departments. And with so many tools available, there are numerous ways to share this information, such as using mobile apps, intranet boards, and emails.

Collaboration Tools and Plugins

Communication isn’t just about passing things down from upper management, but it’s also about allowing for better lateral communication between employees for a wide variety of reasons. Messaging apps like Slack, for example, allow employees and colleagues to easily and quickly communicate with one, which is incredibly helpful for bonding and collaboration.

Video Conferencing Tools

With flexible, remote, and hybrid work schedules becoming increasingly popular, it’s essential for employees to have a way to communicate more efficiently and have meetings without everyone needing to be in the same place at the same time. And video conferencing and video chat software make this possible.

Messaging and collaboration tools don’t always cut it because you still need to be able to look at someone to read their body language and facial expressions to communicate more clearly and effectively. But if everyone isn’t in the same location, communicating face-to-face becomes a challenge, but one that is easily remedied with video tools and software.

Source: techstudiojax.com

Wrapping Up

These are just a few of the wide variety of tools and technologies that are available today to help with internal communications. The list could go on and on. 

This is why it’s important to do some research to determine your company’s specific goals and identify your areas of need. A freight company, for example, might not need the same kinds of internal communication tools as a finance company.

It’s all about creating the right strategy and implementing the right tools that work for your individual company and your teams to help you grow and achieve success.

Top Methods To Secure Your Business After A Data Breach

A cybersecurity attack occurs every 39 seconds and can cost your business significantly. Your business is responsible for keeping customer and client data safe, keeping your tech stack secure, and ensuring trust for all your stakeholders.

How can businesses respond to a data breach and prevent a second incident?
Here we’ll discuss the top methods to secure your business after a data breach. These tools, trends, and technologies will help you to ensure your business does not suffer a second data breach, equipping your business to meet the security demands of the current climate.

Source: due.com

Best Methods For Securing Your Business After A Data Breach

Here are the best cyber-physical methods to secure your business after a data breach.

Invest In Physical Security

Protecting your business from data breaches doesn’t just require cybersecurity – it also requires physical security protection. 

So, which are the best tools for physical security? 

To keep your server rooms and the data stored in your office building secure, you must ensure that no intruders can enter the property.

Implementing access control is the best solution to prevent unauthorized parties from entering your building. Modern access control solutions help secure your facility without sacrificing convenience for the daily user. You can use keycards for entry or invest in a mobile-first access control system that allows users to download access credentials onto their mobile devices. 

Utilizing modern card readers for access control allows for door access via cloud-based and mobile-enabled applications. It also enables for the management of security data and operating door locks remotely.

Entering the building with a mobile-first access control solution is also convenient. Rather than the user rooting through their bags and pockets to pull out their access device, they can enter without presenting the device to the reader. 

All the user needs to do is trigger the motion sensor on the access reader with a wave of their hand. Having detected this motion, the reader will then communicate with the user’s mobile device and unlock the door. The reader uses three remote communication methods (WiFi, Bluetooth, and cellular) to ensure no failure and permit entry on the first attempt.

Your employees can enter with their hands full, and no queues will form at your building’s entrance – cloud-based access control doesn’t hinder productivity for your business.

Source: controltechinc.com

MFA, Biometrics, And Identity Verification

One of the main flaws in any access control system is the potential for an unauthorized user to gain possession of access credentials and use them to enter your building. 

To keep your data secure, you need assurance that this can’t happen and that only authorized users will be allowed to enter your building. You can use identity verification, biometrics, and MFA to ensure all users are who they claim to be:

  • MFA – multi-factor authentication requires the user to present two or more credentials before entering the building. These credentials might be mobile access credentials, passwords, biometrics, or facial recognition.
  • Biometrics – fingerprint scanners, retina scanners, and voice recognition tools can help you to ensure that the user is identified before they enter the building.
  • Identity verification – by integrating access control with video surveillance, you can implement identity verification software to verify the identity of users. The software helps you to automate the process and removes the need for manual intervention. If you invest in a video intercom reader, you gain a touchless access reader and a high-definition camera in a single device, facilitating identity verification. The intercom reader is also helpful for checking the identity of a building visitor before remotely granting them access.
Source: tgdaily.com

Integrate Cyber And Physical Security

You can integrate cyber and physical security to fortify your business against modern security threats. With so many cloud-based security tools being implemented, it becomes necessary for companies to consider cyber and physical security as interconnected.

Thus, security and IT teams must work together to ensure their cyber and physical security approaches are aligned. With both teams merged, you can integrate cyber and physical security tools seamlessly:

  • Cybersecurity protection – your cloud-based physical security tools require cybersecurity protection to prevent a breach of security data. 
  • AI and analytics – your IT team can help your physical security team to implement AI and analytics, screening surveillance footage and other security data for anomalies. If the AI software detects a threat, your team can receive alerts on their mobile device for a rapid response.
  • Zero-trust for physical security – you need to apply zero trust to your cyber and physical strategies. Your employees should receive permission to access only the physical and digital resources they need and nothing further. This way, you can mitigate the severity of an internal security breach. Install smart door locks to protect any areas in your building that host sensitive data and assets, and ensure that only high-level employees have permission to enter these areas.
Source: isc2central.blogspot.com

Educate Your Employees In Response To The Breach

If your security breach was caused by human error, you need to provide your employees with education on best cybersecurity practices. You can implement password management software to ensure your employees set strong passwords and do not reuse passwords. 

And, you can provide seminars on how to spot phishing scams. It is also prudent to establish a company-wide software update policy. Your employees should not be working using outdated software versions, as there could be vulnerabilities in older versions of the software that the developers remedied with the update.

Conduct Regular Cyber And Physical Penetration Testing

To implement an effective security strategy, you must perform consistent penetration testing.

Security threats are constantly evolving, and your system needs to evolve in response to these security threats. Regular penetration testing will identify vulnerabilities in your cybersecurity and physical security strategy and reveal areas that need revision.

Source: travelers.com

Businesses Need Cyber-Physical Strategies

The modern security climate requires businesses to merge disparate cyber and physical security strategies. Current security threats can be both cyber and physical. 

The only way to keep your data secure is to implement tools and methods that secure your business from both a cyber and physical standpoint. 

Consider these methods in line with your current security strategy, and identify whether these methods may remedy any vulnerabilities.

The Best Keyword Research Tools (Free and Paid)

SEO relies heavily on keyword research tools, which helps in planning several ways. These tools are essential for generating keyword ideas and discovering how many people are searching for a specific keyword. You can also determine the trends and see how much competition there is for a specific keyword.

That’s why, if you want to conduct adequate keyword research, determine the most relevant keywords and improve the SEO of your website. Then, you need to use the tools that are available to you and the most helpful.

In this blog, we’ll look at 10 keyword research tools that may help you enhance your content and connect with your audience. 

Before we get started, let’s first understand the keyword research tool and its significance in today’s digital market.

What is a Keyword Research Tool?

A keyword research tool assists you in generating topic ideas that people are searching for on search engines such as Google, Amazon, Bing, and more.

Customers are looking for specific content, and this helps in discovering it. You can also categorize your blog posts and landing pages by topic.

Keyword research tools provide short-tail and long-tail keywords for which your competitors rank at the top of search results. It enhances your content to target specific keywords and gain traffic from them.

Source: smartegrants.com

Why is keyword research important?

Keyword research is a great way to learn about the types of questions your target audience is searching for. Modern SEO, content, and marketing strategy might strongly influence data obtained from these targeted keywords.

Many individuals use keywords to find information while doing online searches. When your content shows up in the search results for your target audience, you can estimate an increase in traffic. Therefore, focus your attention on these concerns.

Paid and Free Keyword Research Tool for Business

SEMRush

Semrush is a keyword research toolbox that includes content marketing, competitive research, PPC, and social media marketing tools. It enables you to engage and develop your digital audience more quickly. You can start your free trial on their website to get an in-depth and comprehensive analysis of your website.

SEMrush offers a 7-day free trial of their service. You have to insert your credit card information to access the trial. However, you won’t be charged if you cancel your subscription within the 7-day trial.

Here are several pricing plans:

●      Pro – starts at $99.95/month and is also payable yearly. This plan is for websites and contract employees with a little budgets.

●      Guru – The options in this plan are suitable for small- to medium-sized businesses handling content sites daily and SEO services. Guru’s monthly starting price is $191.62.

●      Business – suitable for eCommerce businesses and organizations, starting at $374.95 /month.

●      Enterprise – when your content strategy extends beyond the capabilities of the aforementioned options, SEMrush can customize a plan to your specific requirements.

Source: the sole.org

Ahrefs Keyword Generator

The Ahrefs Keyword Generator is a free online tool provided by Ahrefs, a popular paid service. Input any desired keyword, and it will retrieve the 100 best keyword suggestions from its database of over 8 billion keyword phrases from over 100 countries worldwide.

Keyword Generator includes:

●      The number of inquiries

●      Keyword difficulty scale: 1–100

●      When was this result last updated?

●      A list of queries about your search words

Using this keyword research tool, you can uncover long-tail keywords, select less competitive keywords and restrict your search using a geographical area or search engine.

By obtaining the list of results, you can export your data. Additionally, Ahrefs offers free Bing, YouTube, and Amazon keyword tools to the Keyword Generator powered by Google.

Ahrefs Keyword Generator is a free tool that enables you to do as many searches as you want without creating an account. However, it doesn’t let you save your results. You can’t make an account with free service, so you’ll have to prove you’re not a robot every time you search.

Source: keywordkeg.com

KWFinder

KWFinder was created by a company well-known for its high-quality keyword research tools. You can refer to their beginner’s guide to help you get started. When selecting keywords with little SEO difficulty, the KWFinder software is a lifesaver.

A limited number of free research are available with this keyword tool. You may save up to 50% on any of three plans by signing up for an annual plan such as Basic ($30) for small businesses and freelancers, Premium ($40) for blogs and startups, and Agency ($80) for heavy websites and eCommerce.

Ubersuggest

The free version of Ubersuggest gives you a lot of helpful information. Searching a phrase or word shows you the number of searches, the SEO difficulty, the paid difficulty, and the CPC.

Right below that, it tells you how many backlinks you need to get on the first google page for that specific keyword. While scrolling down, you can see lists of keyword suggestions and ideas for page content.

The collection of page content ideas includes relevant blog names. You can see the people who have clicked on and shared every article. The rest of your data reports can be exported to CSV for storage and sorting. Ubersuggest offers a free Chrome extension that displays data directly on the SERP.

The free edition allows you to access one website and three daily keyword searches.

Source: neilpatel.com

Keywords Everywhere

Keywords Everywhere is a chrome extension tool that lets you look up keywords as you browse Google, Bing, YouTube, and other sites.

When you search, a keyword will recognize, and the search volume for that term will display in Autosuggest instantly. On the SERPs themselves, a box with free keyword suggestions is placed on the right side of the page, meaning you may add keywords without leaving Google.

Google Trends

Google Trends is a free app that provides graphs and analytics on particular Google and YouTube search phrases.

Once you input a search word on the site, it will automatically display a list from Google. You can adjust your options on the results page to display YouTube results. It also includes Google Shopping, Images, and News Trends.

Google Trends helps you determine keywords that are getting more popular and eliminate ones that are losing traction. It does not offer information on monthly search volume and competitiveness for every keyword phrase.

Source: happify.com

Moz Keyword Planner

The Moz Keyword Explorer gives you keyword suggestions that are easy to use. Moz’s SEO tool has all the features you’d expect from the best keyword research tools, plus Organic CTR Score and Priority Score are unique data points.

Enjoy 10 free searches each month when you create a free Moz account.

To fully use this tool, you need to purchase the SEO package. The platform’s “Medium” package, which starts at $179 per month with the possibility of a free 30-day trial, includes the Moz keyword research features.

AnswerThePublic

AnswerThePublic is an excellent site to view raw search insights. Once you input your search term(s), it shows the queries people are asking about that topic. The answers are shown graphically, with all the who, what, where, when, why, and other questions that users ask.

It’s an effective method for generating keyword ideas and determining what your potential customers truly want. The results can be downloaded as a graph or a list.

There is one downside to this tool: With a daily limit of three free searches, you should carefully consider each word you enter.

GrowthBar

GrowthBar is an excellent tool for bloggers and marketers that need ranking difficulties or keyword or phrase ideas to display their results easily.

Outline for content generation is a feature that makes them stand out. You can outline your website or blog with keyword phrases, word count, header, photos, links, and much more with only a single click.

Additionally, it enables you to see competitor profiles that include information on backlinks, keywords, social media advertisements, and relevant insights.

GrowthBar has a 5-day free trial, and then you’ll be paid according to your selected plan. The paid plans, Pro ($29 per month) and Scale ($79 per month), allow you to search for unlimited keywords.

Source: digitalspotacademy.com

Keyword Tool

If you’re engrossed in keyword scooping, use the Keyword Tool. The tool is marked as one of the best tools on the market. It offers inquiries for several search engines, such as Google, YouTube, Apple Store, Amazon, and more.

Additionally, Keyword Tool is just like Google Keyword Planner. The 750+ keywords are free and easy to start. The Keyword Tool plan starts at $69/month and is billed yearly.

Final Thoughts

Whether advertising your blog or creating an e-commerce website, every page needs effort, time, and experience. Your business’s excellent keyword research tools can assure that your efforts will pay off.

To choose the right one for you, estimate your budget and determine the primary focus of your brand’s SEO strategy.

9 Best Practices for Creating UX-Optimized Landing Pages

Nothing is more important than having landing pages that are readable and attractive. It makes the readers more engaged with the topic, which results in more traffic.

An outstanding landing page also tops up the search results making it more well-known when a user tries to research something related to your topic. It also increases the brand value and projects good impressions.

What Is Landing Page Optimization?

To achieve your goals, optimizing your landing page is essential. Enhancing your landing page performance leads to significant improvements in your results. Optimizing your landing page lets you achieve higher conversion rates, get customers at a lower cost, and maximize your ad spend.

In this article, we’ll walk you through different tips on how you can create UX-optimized landing pages:

1. Keep Your Landing Page Simple

The simplest way to drive the users away from your site is to make your layout look crowded. Landing pages with dense blocks of texts and images will either bore the readers or overwhelm the essence of the website’s message.

If you want the reader to get helpful information from your blog and maintain their interest, you should:

  • Limit the texts and images from one in every section to 100-150 words
  • Eliminate all main navigations
  • Make sure to emphasize your offer’s value
  • Encourage users to share your blog
Source: uxplanet.org

2. Mobile and Browser Friendly

Frequently, users are looking for content that’s easy to understand and helps them find whatever they are looking for. However, you cannot guarantee that every user will stick with your landing page, especially if the structure is not that good.

So, if your landing page UX is not as responsive as expected, large-scale changes should be made if your landing page UX is not gaining much traffic.

Things that you should consider to have your helpful landing page are:

  • Have a quick load and responsive CTA
  • Short and informative copy
  • Clear and focused message
  • Engage your visitor to the content by asking them relatable questions
Source: daringdesign.co

3. Clear-cut and Visible CTA buttons

Even if you have created a recognizable button, you have only won half of the battle. 

The other half of the landing page should be about letting visitors know what will happen upon clicking your CTA button. For example, if your CTA does not require payment, you should consider a compelling one.

Some examples of a compelling and general CTAs are:

  • See more
  • Subscribe
  • Try this
  • Get started 
Source: dribble.com

4. Write Concise Headlines

An engaging landing page should have concise written headlines because readers tend to scan and skim the landing page rather than read them deeply. You should keep your headlines on point so that users can easily find the information they are looking for and those they are most interested in.

Here are some tips:

  • Use solid and compelling words
  • Accompany your headlines with bold subheadings and statements
  • Use easy tone and language
Source: wecreate.com.hk

5. Short Forms and Easy to Fill Out

Putting all the information you think is necessary for your landing page. Still, the secret of creating an engaging and presentable landing page is to ask the users to fill out the preliminary information.

Some landing pages also use this agreement to ensure that all information is confidential, which is an effective way to gain visitors’ trust.

Some questions that you can ask are:

  • Names
  • Email
  • Budget
  • Role
Source: websiteplanet.com

6. Use Appealing Visuals 

To increase the appeal of your landing page and better understand what you are talking about, you should have visual content. If it is an image from the internet, you should always include the source.

If you are the one who edited the graphic, the better. Just remember not to fill the landing page with tons of photos, or else it would be a photo collage, not a landing page.

Tips on putting the photos:

  • Create authentic photos, not just stock photos
  • Choose custom illustration as much as possible
  • Don’t use images just to eliminate dull-white spaces
  • Pick a shot where your main item is focused
Source: justinmind.com

7. Use F-shaped or Z-shaped Information Hierarchy

This depicts a hierarchy that is essential in structuring your content. It refers to the skimming or reading patterns of website users. 

When you use the F or Z pattern, it is more likely to gather the interest of your readers because they are considered readable patterns, and people are already used to them.

F pattern shows:

  • Fast-reading block patterns
  • Easy and simplified reading patterns

Z pattern shows:

  • How the readers travel as they read (left to right; top to bottom)
  • A reverse S-pattern as readers skim the content

8. Use Relevant Images

While reading a landing page, people look for images for their reference. Good photos add more traffic and interest. It also shows how presentable and passionate you are with your company and what you do.

In choosing the right photos for you, you should:

  • Know your audience
  • Choose HD and authentic graphics

9. Make it Consistent 

Upon clicking the link or ad posts in an email, it is essential to have consistency with the landing page on which the visitors would end up. 

Consistent with the ads and information in the anchor link, you gain the visitors’ trust because of your credibility. It also indicates that you are paying attention to the ads and content.

To make your referring source more engaging and consistent:

  • Choose a similar tone and language between the landing page and post ads
  • For email, color schemes and similar images are ideal.
Source: downgraf.com

Conclusion

A badly optimized landing page can negatively affect your site. But sometimes, it can be hard to produce a high-quality landing page that readers could be interested in.

Understand that marketing a brand does not mean you’ll succeed right away. So, apply these best practices to have a more UX-optimized landing page. Also, focus on the methods we’ve explained above to maximize your site and landing page.

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Kenneth Sytian is the Owner and CEO of Sytian Productions Web Design Philippines. He has been designing websites and developing web apps for more than a decade. He is the driving force behind the company and an influencer in the industry of web design and development in the Philippines.

8 Common Pitfalls of Contract Management and How to Solve Them

Contract management is about managing a contract with the client to ensure that everyone involved fulfills them. The process covers reviewing, negotiating, and maintaining contracts. It also includes evaluating and implementing new agreements and terminating old ones.

Another crucial part of contract management would be communicating with clients about their needs and expectations. The contract management process involves three steps: negotiation, drafting, and execution.

Since contracts are a critical aspect of any business, you can expect to encounter problems regarding them along the way. Here are eight common pitfalls of contract management that you should know and how to solve.

Contract language and contract clause limitations

Contracts are essential documents; you can use them to manage parties’ expectations. However, for a contract to be effective, it must have the correct language and clauses.

Sometimes, contracts may not have all the necessary elements to bind them legally. For instance, if there is no consideration in a contract, likely, it will not be legally binding.

Contracts may also include clauses that are not enforceable under law or contain unreasonable or excessive provisions. This lapse could cause problems for both parties because one party might use these loopholes to exploit the other party.

To avoid these problems arising in the first place, legal counsel should review any contract before signing it to ensure that it contains all necessary elements and does not violate any laws.

Lack of clarity and scope on the goals

A lack of clarity and scope can cause the following problems:

  • Lack of trust
  • Misunderstandings
  • Delayed deadlines
  • Increased costs for both parties involved

It is crucial to clarify the goals and objectives of the contract to help avoid these problems. This step will help you understand what tasks and goals need accomplishing and how you should do these tasks.

This step is also vital for both parties involved in the contract. They will know what the expectations are for them to do and how they can meet these expectations.

It is crucial for all parties involved in contractual negotiations to be clear about what they want from their partnership. This way, there will be no surprises, and both parties will know what they need from each other and what they should expect from one another.

Source: nycomdiv.com

Limited visibility throughout your contract process

Contracts are a vital document in the business world. They regulate relationships between two parties and define each party’s obligations and rights.

The contract process is long and can be challenging to manage. It includes many steps, such as negotiating the terms of the contract, drafting it, signing it, and executing it.

Limited visibility throughout this process can cause problems in contract management because the people involved might not perform some of these steps correctly or entirely.

There are many ways to solve this problem, including:

  • using an automated workflow for drafting contracts and executing them,
  • using a digital signature service for signing contracts,
  • and using artificial intelligence for contract management

Slow contract turnaround time

Contract management is a crucial part of any company. It helps ensure that the company has a suitable contract for any situation.

Unfortunately, this isn’t easy when a contract requires a turnaround time that is too long. This poor turnaround time can cause problems in the following areas:

  • The agreement may not be ready in time for the next step in the process
  • The company may lose out on opportunities because they don’t have a current contract
  • The company may have to pay more because they are working with an outdated agreement.

To reduce the turnaround time on contracts, consider using tools for Contract Lifecycle Management or CLM tools. It will help you organize your arrangements by date and category so that you can find them easily when needed.

Source: kofirm.com

Lack of standardization and centralization of contracts

The lack of centralization and standardization in contracts can cause problems like vague contract language, no clear definition of responsibilities, or even no mention of what happens if something goes wrong.

The solution to this problem is to create a standardized boilerplate contract that covers all the necessary points that are important for your company and has it reviewed by a lawyer before signing it. This template will help you avoid any future problems with your contracts.

Disorganized management of expiry and renewal dates

Keeping track of the expiry and renewal dates of your contracts is vital. This vigilance will help you manage them better and avoid any problems that may arise from disorganized management.

The first step is identifying which contracts need to be renewed or expired. You can locate them by looking at the contract’s date or checking its status in your system.

Once you have identified which contracts need to be renewed or expired, you can start working on them one by one. Ensure you are renewing or expiring them on time, so they don’t get canceled automatically.

Source: spotdraft.com

Not involving commercial teams in contract negotiations

When businesses did not engage the commercial team in contract negotiations, solving the problems arising from this lack of involvement was challenging.

First, the lack of involvement can cause misunderstandings and confusion when interpreting contracts. To prevent this from happening, one should ensure that all parties clearly understand what people agree upon before signing any agreements.

Second, if there are any errors in the contract or discrepancies with what was agreed upon and written down in the agreement, one should be able to point out these errors or discrepancies and resolve them quickly. This inclusion will help avoid future problems with these contracts later on down the line and ensure that all parties are satisfied with their agreement.

Missed deadlines and contract reporting

Missed deadlines and contract reporting can cause problems in contract management. For example, if a company misses a deadline, it might not be able to deliver the product on time, and this will cause an issue with the contract.

To solve this problem, companies should make sure that they clearly understand what you want from them and what the company expects from them.

For this issue not to happen, organizations must establish a set of rules and guidelines that are communicated with all parties before any contracts are final.

Wrapping up

Contract management is tricky. Knowing the common pitfalls that you are likely to encounter with it can help you be aware of what usually leads to them. That way, you’ll be able to solve them before they even cause significant issues in your business.

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Andi Croft is a freelance writer interested in topics related to business, technology, and travel. She has a passion for meeting people from all walks of life and bringing along the latest tech to enhance her adventures.

How to Effectively Analyze Customer & Product Reviews

Product reviews are considered the richest source of information you can rely on when you want to do anything online. 

According to research, 95% of customers tend to read reviews online before purchasing any product. Many people strongly believe that reviews have nuggets that offer guidance whenever you intend to purchase any product on any online platform.

Reviews contain important information that help make prudent purchasing decisions to avoid regrets in the future. Reviews tend to showcase both the negative and positive parts of your products. When you want to analyze customer data, you cannot miss shedding light on customer reviews that are outlined across different platforms.

Reviews offer a crucial benchmark enabling you to compare whatever you are offering against your competitors. They also enable you to identify your areas of weakness and strength, giving you a better chance to capitalize on the available opportunities within the business industry. 

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But have you ever thought about how to analyze customer and product reviews effectively?

This is the point where many people tend to fail even though reviews play a crucial role in the growth and development of any business brand across the industries. In most cases, customer reviews are categorized as human experience described in a qualitative manner. When you think of analyzing unstructured customer data, it feels awkward since it is time-consuming and needs some sense of being keen on details.

In most cases, the business operating manager only considers the star ratings rather than reading what customers have written. Remember that the ratings are classified as quantitative data and are easy to read and analyze without wasting time. When you take some time to read through customer comments, you will realize that there is both positive and negative feedback.

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The reality is that you need to go a bit deeper to get a clear picture of the reality of what customers say about your brand. 

However, time is always limited, and you may not have the time to read every customer comment. 

This is where review analysis comes into the game.

What is Review Analysis?

This is the process of transforming unstructured customer reviews into a structured data format that can be used to offer guidance to other customers when conducting product research online. When doing review analysis, you need to focus on the product feature analysis and scan all the available sentiments to ensure that readers have a clear glimpse of your products.

Shed some light on ratings given by customers to evaluate the services being offered by the customer support system. Remember that you may be having classy products, but the services offered by your team members affect the rate at which customers consume the products. You can also streamline the product development process to ensure that all the customer needs are covered.

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Analyzing Customer and Product Reviews

Even though review analysis is important for the general growth of your business, many people do not understand how to do it. 

Firstly, you need to have excellent visualization such as the Likert scale chart, dot plot chart, and the comparison bar chart and you are good to go. 

Let’s answer the most difficult question!

Identify a Good Review Analysis Provider and Integrate Your Customer Reviews

To make it easier to analyze your reviews, you need to find a good feedback analytics platform that utilizes thematic analyses paired with sentiment analysis to make your work easier. Depending on your needs, you can either work from a given platform or use a particular tool such as ChartExpo since it works with any type of data regardless of its nature. 

Remember that the key thing is to ensure that the tool you use can easily integrate with the kind of data you are using. This will give you a competitive advantage since analyzing the reviews takes the shortest time possible, and the final output is compelling and easy to read.

Source: hubspot.com

Analyze the Results for Top Features, Bugs, and Requests

After integrating your reviews on the platform, you need to take some of your time to analyze findings from the data to ensure that all the customer concerns have been addressed to the latter. Note that there are some customer comments that you need to reply to, while there are others that need further interpretation and practice to ensure that all the customers are satisfied.

The good thing is that the feedback analytics tool sorts out the customer reviews into different categories, such as positive and negative. In addition, the tool pulls out some common themes from the data that need to be addressed within the shortest time possible. This means you won’t need to go through a lot of work analyzing the data in a manual format since you already have all the complex work.

Some tools have the power to group the data themes into trends that can easily be handled by the business to ensure that all the business operations are perfectly streamlined and customers are satisfied with the services offered.

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Identify the Key Issues and Share them with Business Stakeholders

Suppose you have an awesome data visualization tool. In that case, you will realize that it only takes a few clicks, and you have all your data presented in an orderly manner that is easy to process and generate insights. 

Once you have the insights at your disposal, you need to share them with the business stakeholders and your team members to ensure that everybody understands the position occupied by your business brand.

You need to acquire a good data visualization method that can be easily used to share crucial information among all the team members without wasting much of your time interpreting data. Some tools can be the best option since the data displayed does not need to be interpreted for the viewers to understand the concept displayed. 

After going through all these processes, you will have your customer reviews analyzed and vital data elements at your disposal that you can use to propel business growth.

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Final Verdict

Researchers have revealed that 72% of customers cannot purchase anything before they read the customer reviews. You will only have the reviews clearly outlined if you properly understand how to do the customer review analysis. 

Even though the process may seem challenging at the beginning, adopt a powerful data visualization tool that will enable you to do proper analysis and generate insights that will boost your business growth.